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SHIPPING FAQ

What if the goods are lost halfway? Is there a standard of compensation?
Return list source:GUANGZHOU HISION INTERNATIONAL LOGISTICS CO., LTD release date:2023-06-09

It is recommended to pay the freight in advance and purchase insurance for the goods. The premium is 2% of the insured amount. In case of customs detention, loss of goods and total damage, our company will compensate the insured amount within 5 working days after confirming the truth (the effective date of insurance is from the date of premium to account). If the insured goods are not purchased, only the corresponding freight will be covered (for freight paid; No compensation for unpaid freight).